▸New bookings
- What is the coupon code?
- How can I book a flight?
- How many days in advance can I book a ticket?
- What is the difference between "Minimum" "Standard" and "Standard Plus"?
- I would like to make a group booking. How can I do that?
- For bookings involving international flights, what currency/fees and charges apply for payment?
▸Fares
▸Fees and Charges
- Do I have to pay for the International Tourist Tax when I have a transit flight to another country after arriving Japan?
- Do I have to pay for the International Tourist Tax?
- Does the fare cover a fuel surcharge?
- I would like to know about the ticketing fee.
- How much do you charge for optional services (checked baggage/ seat selection)?
- If I change my flight, will the paid fees of the options for the original flight be retained?
▸Booking Confirmation
▸Payment Methods/Payment Errors
- I clicked the "Make a payment" button, but the completion screen is not displayed.
- I got charged twice.
- When is the payment due (when do I have to pay by)?
- I don't know the "Reception Number" required for payment at a convenience store.
- What kind of payment methods are available?
- How do I make a payment at a convenience store?