Peach will reimburse accommodation and transportation expenses incurred by customers when a significant flight delay or cancellation occurs due to reasons attributable to Peach, such as aircraft maintenance issues or system failures under Peach's control.
However, if a flight is canceled or delayed for reasons not attributable to Peach, including adverse weather conditions or airport congestion, accommodation and transportation expenses will be the responsibility of the customer and are not eligible for compensation.
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Related Questions
What is the compensation program for Peach-caused flight cancellations and significant delays?
Under Peach's compensation program for flight cancellations and delays, in what situations are accommodation and transportation expenses eligible for reimbursement?
What documents are required to apply for compensation for a Peach-caused flight cancellation or delay? Is there an application deadline?
I have applied for compensation for a Peach-caused flight cancellation or delay. When can I expect the reimbursement to be deposited?
Can I submit a compensation claim together with my travel companions under Peach's compensation program for flight cancellations and delays?