Under Peach's compensation program, in what cases are accommodation and transportation expenses eligible for reimbursement?
If a significant flight delay or cancellation occurs due to reasons attributable to Peach, such as an aircraft malfunction or other operational issues caused by Peach, Peach will reimburse accommodation and transportation expenses within the limits specified by the company.
Please note that this compensation applies only when the disruption occurs within 24 hours before departure or at the airport on the day of departure due to reasons attributable to Peach.
Eligible customers will be notified by email.
* Customers who purchased their tickets through a travel agency will not receive an email notification. Inquiries regarding compensation can be made via Peach's chat service.
Related Questions
What is the compensation program for Peach-caused flight cancellations and significant delays?
What is required to apply for compensation for a Peach-caused flight cancellation or delay? Is there an application deadline?
I have applied for compensation for a Peach-caused flight cancellation or delay. When can I expect the reimbursement to be deposited?
Can I submit a compensation claim together with my travel companions under Peach's compensation program for flight cancellations and delays?
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