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  2. Booking Changes/Cancellations/Refunds

Booking Changes/Cancellations/Refunds

▸Booking Changes/Adding Options

  • Is there a fee to change my booking?
  • Can I change the fare type?
  • Can I change the flight and date of my ticket?
  • When is the deadline for booking changes?
  • When is the deadline for purchasing checked baggage and baggage option?
  • Can I change my origin or destination after booking?
See all 7 articles

▸Modifying Personal Information

  • How do I modify my email address after booking?
  • Is it possible to change the passenger's name?
  • Can I modify the passenger information after booking?
  • Can I change the information of my passport after booking?

▸Booking Cancellations

  • Can I cancel my booking?
  • Does handling fee apply to cancel a booked ticket for refund?
  • I want to check if my booking has been cancelled successfully.
  • When is the cancellation deadline of my flight?
  • Is it possible to cancel only one way out of a round trip reservation?
  • I made a booking for several people. Can I cancel or change for only some of them?
See all 8 articles

▸Refunds

  • Can I get a refund for my ticket?
  • Can I cancel or refund checked baggage that I have already paid for?
  • How long does it take to get a refund for my ticket?
  • Can I get a refund for a ticket booked in a sale or promotion?
  • What is the refund policy to my ticket when encountering flight cancellation/significant delay?
  • If a lower fare is available to my booked flight, can I get a refund for the fare difference?
See all 7 articles
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