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  2. Booking Changes/Cancellations/Refunds

Booking Changes/Cancellations/Refunds

▸Booking Changes/Adding Options

  • Is there a fee to change my booking?
  • Please tell me about Paid Optional Services by Peach.
  • Can I change the fare type?
  • Can I change the flight and date of my ticket?
  • When is the deadline for booking changes?
  • I would like to know about booking changes.
See all 8 articles

▸Modifying Personal Information

  • Can I modify the passenger information after booking?
  • Can I change the information of my passport after booking?
  • How do I modify my email address after booking?
  • Is it possible to change the passenger's name?

▸Booking Cancellations

  • Does handling fee apply to cancel a booked ticket for refund?
  • I want to check if my booking has been cancelled successfully.
  • Can I cancel an unpaid booking to be paid via convenience store, ATM or internet banking?
  • If I cancel my booking, how long does it take to receive the Peach Point as refund?
  • I made a booking for several people. Can I cancel or change for only some of them?
  • When is the cancellation deadline of my flight?
See all 8 articles

▸Refunds

  • I'd like to know about the cancellation policy.
  • Can I cancel or refund checked baggage that I have already paid for?
  • Can I get a refund for a ticket booked in a sale or promotion?
  • Can I get a refund for my ticket?
  • What is the refund policy to my ticket when encountering flight cancellation/significant delay?
  • How long does it take to get a refund for my ticket?
See all 8 articles
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