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Check out our frequently asked questions now!
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| Search by FAQ |
| Enquiries to Operators |
| Enquiries by a live chat (free of charge) |
Operating Hours
9:00-18:00 open daily year-round |
※ Automated chat service by AI will assist you during non-operational hours.
※ The operating hours are based on Japan time.
| Enquiries by phone (toll call) |
Please make sure the telephone number before making a phone call.
Charges applied to the phone call will be borne by caller
Operating Hours
9:00-18:00 3138-3715 |
Please：noteFor Lost and Found / Damaged Baggage enquiries, please click here