Enquiries by phone – Peach｜FAQs・Enquiries

▼Before making an enquiry

Check out our frequently asked questions now!
They may solve your problem and save your time!

Search by FAQ

＞How to check in	＞How can I confirm my booking?
＞What is the difference between "Minimum" "Standard" and "Standard Plus"?	＞I don’t know my booking number.
＞I'd like to know about the cancellation policy.	＞I would like to know about booking changes.
＞Can I cancel my booking?	＞The timing to announce about flight cancellation or delay
＞I would like to know about the carry-on baggage.	＞I would like to know about the checked baggage.

Enquiries to Operators

Enquiries by a live chat (free of charge)

Operating Hours

9:00-18:00 　 open daily year-round

※ Automated chat service by AI will assist you during non-operational hours.
※ The operating hours are based on Japan time.

Enquiries by phone (toll call)

Please make sure the telephone number before making a phone call.
Charges applied to the phone call will be borne by caller

Operating Hours

9:00-18:00 　　3138-3715
[For use in Japan]　9:00-18:00(JST)　　03-6629-1627

Please：noteFor Lost and Found / Damaged Baggage enquiries, please click here

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